Webinar Access
There is no special link to log into the webinar. The broadcast is sent out on our Swamp School Virtual Classroom page. It is not a Zoom, Teams or similar call.
To get to the webinar go to SwampSchool.org and log in using your registered email. A password was sent to that email. If you need to reset it, you can use the password reset on the login page. Once you are logged in look for the “My Courses” tab. From there you will see your webinar. Click it and it will take you to the class page. The live broadcast is about halfway down the page.
Once you are logged in, try the broadcast link to make sure you can login on the day of the webinar. A sample video will play before the webinar. Please try this out beforehand to troubleshoot any connection issues.
Screen Freeze
During the webinar if you lose video or audio, do a screen refresh. This will reconnect with the broadcast and fixes most connection issues.
Blank Video Screen
If you see a blank screen, you have a firewall installed either on your computer or the company server and it is blocking our broadcast. You will need to have your IT team help you with this if you are on a company server or VPN. Please try this out before the live broadcast by using the sample video.
Audio Not Playing
Audio issues can also be fixed with a screen refresh. However, some company firewalls will also block audio as well as video broadcasts.
You do not need a microphone or call in number. All students are muted, but you can chat in during the webinar using the class chat.
Only one user per paid seat can log in at a time.
If you are trying to watch this using the same user email from multiple computers, you will be temporally locked out. You will need to log out of all the other computers and log back in on only one. If you need multiple seats, please go back to the store and purchase them. Be sure to use unique emails for each seat as they serve as the username.
Additional Help
If you need any extra help, please start a chat on SwampSchool.org. This is the fastest way to get help. You can call, but this is slower.
Webinar Re-Broadcast
The rebroadcast will be posted to the class site on Friday and will be available for 60 days.